Terms of service
These Terms of Service ("Terms") are a legal agreement between you and Senithu Software Solutions ("we", "us", "our"), the operator of the YalloTutor app and the website at yallotutor.com, with its registered address at No: 295/A/1, Nedagamuwa, Kotugoda, Sri Lanka, 11390. By creating an account or using YalloTutor, you agree to these Terms. If you do not agree, please do not use the service.
1. Eligibility and accounts
You must be at least 18 years old to use YalloTutor. You are responsible for keeping your account credentials secure and for all activity under your account. Accounts are personal to you and may not be shared, sold, or transferred. You agree to provide accurate information and to keep it up to date.
2. The service
YalloTutor provides AI-powered language tutoring, including live voice conversations, lessons, progress tracking, and related features. The tutor is an artificial intelligence system: while it is designed to be helpful and accurate, its output may contain mistakes and is provided for learning and general information purposes only. It is not a substitute for certified translation, professional, legal, medical, or other expert advice. You use the tutor's output at your own discretion.
3. Plans, minutes, and how billing works
YalloTutor is free to download and includes a free tier. Paid plans ("Subscriptions") unlock additional live voice minutes and features. All Subscriptions and any one-time purchases are sold and billed through Google Play, subject to Google Play's terms in addition to these Terms.
- Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, and your Google Play account is charged, unless you cancel before the renewal date.
- Free trial. Paid plans may include a free trial. If you do not cancel before the trial ends, the Subscription converts to a paid plan and you are charged. You may cancel at any time during the trial to avoid being charged.
- Cancellation. You can cancel at any time from the Play Store: Profile → Payments and subscriptions → Subscriptions → YalloTutor. Cancellation stops future renewals; you keep access until the end of the current paid period.
- Minutes. Live voice minutes are allocated per plan with monthly pools and daily limits as described on the pricing page. Unused minutes do not roll over. Purchased top-up minutes do not expire.
- Price changes. We may change plan prices or limits going forward. Changes never reduce what you have already paid for in the current billing period, and Google Play will notify you of price changes where required before they take effect.
4. Refunds
Because we offer a free trial and allow you to cancel at any time, all purchases are final and we do not provide refunds, except where a refund is required by Google Play policy or by applicable law. Refund requests for purchases made through Google Play are handled by Google under its refund process. Please see our Refund Policy for full details. Nothing in these Terms limits any mandatory statutory rights you may have.
5. Acceptable use
You agree not to:
- Use the service for any unlawful, harmful, or abusive purpose.
- Share your account, automate requests, or attempt to bypass minute metering, usage limits, or security controls.
- Reverse engineer, resell, or attempt to extract or misuse the underlying AI services or our software.
- Upload or transmit content that is illegal, offensive, or infringes others' rights.
We may suspend or terminate accounts that violate these rules or that create risk or cost through abuse.
6. Your content
You retain ownership of content you create or save, such as voice notes. By using the service, you grant us a limited licence to process that content solely to operate and personalize YalloTutor for you, as described in our Privacy Policy.
7. Intellectual property
YalloTutor, including its software, content, branding, and design, is owned by Senithu Software Solutions and protected by intellectual property laws. We grant you a limited, personal, non-transferable, non-exclusive licence to use the app for your own language learning. All rights not expressly granted are reserved.
8. Disclaimers
The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or that the tutor's output will be accurate or suitable for any particular purpose.
9. Limitation of liability
To the maximum extent permitted by law, Senithu Software Solutions will not be liable for any indirect, incidental, special, or consequential damages, or for any loss of data, revenue, or profits. Our total liability for any claim arising from or relating to the service is limited to the amount you paid us in the three months before the claim arose. Nothing in these Terms excludes liability that cannot be excluded by law.
10. Indemnity
You agree to indemnify and hold Senithu Software Solutions harmless from any claims, losses, or expenses arising from your misuse of the service or your breach of these Terms.
11. Termination
You may stop using the service and delete your account at any time. We may suspend or terminate your access if you breach these Terms or if required for legal, security, or operational reasons. On termination, your right to use the service ends, and sections that by their nature should survive (such as intellectual property, disclaimers, and limitation of liability) continue to apply.
12. Governing law and disputes
These Terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka have jurisdiction over any dispute, except where mandatory consumer protection law in your country of residence provides otherwise.
13. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the date above and, where appropriate, notify you in the app. Continued use of YalloTutor after an update means you accept the revised Terms.
14. Contact us
Senithu Software Solutions
No: 295/A/1, Nedagamuwa, Kotugoda, Sri Lanka, 11390
Email: yallotutor@senithu.lk
Website: yallotutor.com · Company: senithu.lk